Copyright

All Web site materials, including, without limitation, the Company's logo, design, text, graphics, other files, and the selection and arrangement thereof are registered trademarks of the Crafts Americana Group, Inc. © 2015 Crafts Americana Group, Inc. All rights reserved.

You may electronically copy and print to hard copy portions of this Web site for the sole purpose of using materials it contains for informational and non-commercial, personal use only. Any other use of the materials in this Web site — including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance — without the prior written permission of the Company is strictly prohibited.

 

Privacy Policy

Knit Picks is committed to safeguarding your privacy. Please read the following policy to understand how your personal information will be treated as you make full use of our Web site and purchase through our catalogs. This policy may change from time to time so please check back periodically.

Knit Picks and the KnitPicks.com collect information in several ways from its customers and users. Some personal information is gathered when you "proceed to check out" including but not limited to your name, physical mailing address, physical shipping address (if different than your mailing address), your email address, daytime telephone number, credit card number and expiration date and information about where you first learned about this site. In addition, to check out information we may ask you for personal information at other times.  Knit Picks and KnitPicks.com also occasionally ask users to complete surveys that are used for research purposes.

When you visit the KnitPicks.com web site you are sharing any information you provide solely with Knit Picks and its corporate parent Crafts Americana Group, Inc. We maintain our own secure servers on our own premises and only our own employees have access to them. We use the information we collect from you to better serve your needs. From time to time we will send you advertising information about our products and services that we feel may be of interest to you. We deliver this information to you both via the US Post Office and through the Internet. When you place an order with our company or register for our weekly drawing, we assume you would not mind receiving additional offers from our company both in the mail and online. If you wish to be removed from either our postal mailing address list or our e-mail address list you can contact us via an e-mail to Customer Service or call us at (800) 574-1323 (U.S. and Canada), Monday through Friday 5:00 AM - 6:00 PM PT. . Or feel free to write us at Knit Picks, PO Box 87760 Vancouver Wa 98684-7760.

In addition, we occasionally are asked by other responsible companies who market products similar to ours to share our customers' personal information with them. We believe that sharing our knowledge is beneficial to both our company and our customers. Our customers benefit by receiving the broadest offering of crafting products possible at no additional charge. It also helps us build a mailing list of only those individuals who want to receive our catalogs. We have found that most of our customers enjoy getting a reasonable quantity of mail-order offers for craft products and magazines. When you place an order with KnitPicks.com, we will ask you to specify your preference regarding sharing your personal information with other companies. If you do not wish to receive these offers, we will not share your name with other companies.

Finally, Knit Picks and KnitPicks.com may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights and property of anyone else that could be harmed by such activities. Knit Picks and KnitPicks.com may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services. In addition, as we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. In the unlikely event that Knit Picks, KnitPicks.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

 

Trademarks

The names Knit Picks and KnitPicks.com, the Company logo, and the products and services described in this Web site, including without limitation [include any registered or unregistered trademarks], are either trademarks or registered trademarks of the Company and its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of the Company. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of the Company, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.

 

Third Party Content & Services

Company may provide links to Web pages and content of third parties ("Third Party Content") as a service to those interested in this information. The Company does not monitor nor has any control over any Third Party Content or third party Web sites. Company does not endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. Company does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. When leaving the Company site, you should be aware that Company's terms and policies no longer govern, and, therefore, you should review the applicable terms and policies, including privacy and data gathering practices, of that site. Users use these links and Third Party Content contained therein at their own risk.

 

Special Offers

All sales, special offers, and promo code offers on the web site are subject to the following terms and conditions:

  • Offers expire at 11:59 pm PT on the sale end date.
  • Sale prices and promo codes are valid for in-stock merchandise only. Sale prices or promotional offers cannot be applied to previous orders in which the transaction has already been completed, or on back-ordered merchandise.
  • Promo codes are applied to the subtotal before shipping charges and taxes are added, and do not include the price of any free item being offered.
  • Regular shipping charges apply. If an order falls below the free shipping threshold after the promo code has been applied, you will be charged for shipping.
  • Downloadable merchandise does not apply towards a minimum purchase for promo code use.
  • Unless otherwise stated, promo codes may be used for multiple purchases.
  • One promo code per order

 

Disclaimer

This web site and the materials in this web site are provided on an "as is" basis without warranties of any kind, either express or implied. Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infrigement. Company does not represent or warrant that materials in this web site, including without limitation, are accurate, complete, reliable, current, or error-free. The company does not represent or warrant that this web site or its server(s) are free of viruses or other harmful components.

The company reserves the right to change any and all content contained on this web site at any time without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by the Company.

 

Legal Info

These terms and conditions shall be governed by and construed in accordance with the laws of the state of Washington, of the United States of America applicable to agreements made and entirely to be performed within this jurisdiction, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these terms and conditions shall be filed only in state court in Vancouver, Washington or in federal court in Seattle, Washington and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.

Knit Picks and KnitPicks.com reserve the right to amend at any time any policies governing this Web site, including these Terms and Conditions and Company's Privacy Policy, by posting the amended terms and providing notice of such amendments. The amended terms shall be effective upon posting. If you do not accept the amended terms, you should cease using this Web site.

Notwithstanding any of these terms and conditions, The Company reserves the right, without notice and in its sole discretion, to terminate your license to use this Web site, and to block or prevent future access to and use of this Web site.

If any provision of these terms and conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

 

Limitation of Liability

In no event shall the company be liable for any direct, special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connecting with the use of this web site or the materials contained in, or accessed through, this web site. In not event shall the aggregate liability of the company (whether in contract, warranty, tort (including negligence whether active, passive or imputed), product liability, strict liability or other theory) arising out of or relating to the use of company's web site exceed $5.00 or the amount you paid for a product, whichever is less.

 

Warranties

Knit Picks and its affiliate, the KnitPicks.com web site, stand behind all of our Knit Picks branded products. We offer a full refund for any Knit Picks brand product within one year of the purchase date if the product does not perform as it should during normal knitting use. The products that we resell (not Knit Picks brand) are in some instances covered by warranties of the original manufacturers. Accordingly, Knit Picks hereby disclaims all warranties express or implied, including without limitation warranties of merchantability and fitness for a particular purpose for all items that do not carry the Knit Picks brand. Knit Picks does accept returns of all items in accordance with our Return Policy.