Knit Picks and its affiliate, the KnitPicks.com web site, stand behind all of our Knit Picks branded products. We offer a full refund or exchange for any Knit Picks brand product within one year of the purchase date if the product does not perform as it should during normal knitting use. This means that if the item breaks without your sitting on it, stepping on it, dropping it from a ten story building, or finding it has been used for some mischievous purpose other than knitting by a child or pet, we will replace the item. The products that we resell (not Knit Picks brand) are in some instances covered by warranties of the original manufacturers. Accordingly, Knit Picks hereby disclaims all warranties express or implied, including without limitation warranties of merchantability and fitness for a particular purpose for all items that do not carry the Knit Picks brand. Knit Picks does accept returns of all items in accordance with its Returns Policy.